Century Hydraulics & Mfg strives to deliver the highest quality parts and service. All items and repairs are tested before delivery, however, when something fails to meet your expectations, every effort will be made to correct it. All our products are covered by factory warranty. All of our repairs have a 1 year warranty. Should a problem occur during this period, please bring it to our attention immediately. Any unit to be considered for warranty coverage must be returned to our shop for inspection, freight prepaid. If it is determined that the unit is covered under warranty, we will repair or replace it at no charge. If the unit cannot be replaced, you will receive full credit. Refer to the Return Authorization number (RGA#) when returning the item, freight prepaid. This warranty does not cover units which have been disassembled or repaired by anyone other than Century Hydraulics & Mfg, nor failure due to misuse, abuse, neglect, accident, or tampering, and does not cover any customer loss or expense resulting from the unit being out of operation. The unit must be operated a according to original manufacturer’s specifications, otherwise this warranty is null and void. Material that has been painted will be subject to an additional restocking charge.
If a non-defective, unused item must be returned, please notify our sales department within 10 days to receive a Returned Goods Authorization number. All items must be returned freight prepaid with packing list referencing the RGA#. A credit memo will be issued for items returned less 20% restock charge.
All returns should be packaged to insure against damage during shipping. All sub-assemblies should be bagged or boxed separately to prevent possible damage. All ports must be capped to prevent contamination from entering unit.
ALL RETURNS MUST BE ACCOMPANIED BY A RETURN NUMBER THIS RGA# IS VALID FOR 30 DAYS.